North Herts District Council

Tel: 01462-474000 Email: service@north-herts.gov.uk Twitter: @NorthHertsDC
Web: www.north-herts.gov.uk

Contact NHDC about all the following:

  • Vandalism
  • Noise
  • Bonfires and Construction Dust
  • Licensed Premises
  • Stray Dogs
  • Public Toilets (not in villages)
  • Abandoned or burned-out vehicles
  • Dog Fouling issues
  • Council Tax/Housing Benefit
  • NHDC Housing (for the following:)
    • Actual or threatened homelessness
    • Housing debt advice
    • Advice on any housing issue
    • Common Housing Register queries

NHDC are responsible for parks and gardens in the towns in the District, but for these, call the contractor directly:

NHDC Ground Maintenance Contractors

John O’Connor

  • Pest Control: 01462-436694
  • Urban Parks (not Knebworth)

NHDC subcontract waste and street cleaning. Contact Veolia directly for these matters:

NHDC Waste and Recycling and Street Cleaning

Veolia: Tel 0800 3286023

  • Street cleaning
  • Litter and graffiti
  • Missed bin collections
  • General waste and recycling queries
  • Fly tipping
  • Drugs paraphernalia such as discarded needles

Knebworth Parish Council

Tel: 01438-813795 Web: www.knebworthparishcouncil.gov.uk/

The Parish Council is responsible for the recreation grounds and the village hall in Knebworth.


NHDC sold its council house stock in 2004 to NHH. Call them and not NHDC for matters to do with homes the own:

North Herts Homes

Tel: 01462-704100
Web: www.nhh.org.uk

If you live in a NHH property, then use the above to: * report repairs * report anti-social behaviour * discuss rent payments


The County Council is responsible for most other ‘Council’ functions in the District.

Hertfordshire County Council

Tel: 0300 1234047
Web: www.hertsdirect.org

  • Highways Fault Reporting (potholes, street lights, traffic lights, road signs, blocked storm drains)
  • Bus passes
  • Public transport information
  • Schools and childcare
  • Libraries
  • Social Care

The County Council have oversight of the Police and Fire Services:

Hertfordshire Police

In emergency, call 999 (or 112)
Non-emergency enquiries: 101.

Hertfordshire Fire & rescue

Web: www.hertsdirect.org/fire

In emergency, call 112

Non-emergencies, call 0300-123-4046

Knebworth Links

My post on Knebworth Links (especially for the Neighbourhood Plan) has some further links on contacts for Knebworth.

Councillors to consider potential scheme to regenerate Hitchin’s Churchgate Centre

A new potential joint venture opportunity for the regeneration of the Churchgate Centre in Hitchin will be discussed at a meeting of North Hertfordshire District Council’s (NHDC) Full Council on 8 February. The potential joint venture between the Council and Shearer Property Group would see a ‘face-lift’ of the existing shopping centre, improving the quality of the units available and in turn making them more attractive to retailers. The scheme would also see improved public open space and investment in Hitchin’s historic market.

At the meeting Councillors will be asked to consider supporting the principle of a joint venture regeneration of the Churchgate Centre, with the Council as funder of the regeneration. In return the Council would receive the lion’s share of the ongoing revenue generated. The Shearer Property Group would provide their specialist expertise and knowledge, essential to making a scheme such as this a success. If the principle is supported further detailed work would then be undertaken to ensure the proposals were deliverable, before a final decision is made.

The Council has been seeking to regenerate this area of Hitchin for many years, however previous potential schemes have come up against a number of challenges, including the size of the scheme, the cost of buying, knocking down and rebuilding the shopping centre and finding a suitable location for the market. It is hoped that the proposal for a smaller regeneration, which does not propose knocking down the Churchgate centre will address many of the previous concerns.

Cllr Lynda Needham, Leader of the Council said:

We are pleased that the regeneration of Churchgate is back on the agenda. The proposals would improve the retail offer in Hitchin, bring much needed investment to Hitchin Market and make the surrounding area more attractive, as well as provide an investment opportunity for the Council.

We know that the people of Hitchin are keen to see a suitable proposal come forward for the area and we look forward to debating this potential joint venture opportunity on 8 February.

Station Pub

The long-awaited application for redevelopment of the Station Pub site (Planning Reference 17/01622/1) is likely to come before the NHDC Planning Control Committee this month, on the 15th February, probably in the Spirella Building in Letchworth. If you plan to attend, please check on the NHDC website for confirmation that the application is on the agenda. The start time of the meeting will be 7:30pm, but this application will be one of potentially many all of which will be decided at this meeting.

It has taken a long time for the application to come before the Committee. I do not know why this is, but a frequent reason is because the negotiations between the developer and the officers for Section 106 Contributions have been drawn out.

When an application comes before the Committee the members will have visited the site and read all the associated paperwork, including the objections and plans. Particular attention will be given to the responses from the statutory consultees, especially Herts Highways and Knebworth Parish Council. Committee members will rely on the report of the planning officer for guidance on which policies are relevant and to what extent the application complies with them. This is the job of the committee, to decide whether or not the officer has, in his professional capacity, missed any valid planning ground (i.e. breach of policy) on which the application might be refused.

In the meeting, the planning officer involved will introduce his report and summarize the main findings, including his recommendation. If this is to refuse the application, it is very unlikely the Committee will go against his recommendation. However, if the recommendation is to grant, it will need to have some fairly compelling reasons why. The objectors will have to provide these compelling reasons, all in a speech lasting no longer than five minutes.

As the local ward member I, or my fellow councillor, may speak in support of the objector for a further five minutes. The applicant is also allowed to speak for this amount of time, to rebut any of the arguments put forward by the objectors. After the speeches, the committee may ask of the speakers about their comments.

The committee will then debate the application until one of them proposes a motion to refuse the application or to grant it, possibly with additional conditions to those recommended in the report. If the motion is to grant, and the vote is passed, the applicant is free to proceed with construction. No appeal is possible in this event.

If the motion is to refuse, and it is passed, the applicant has up to six months to appeal to the Planning Inspector. Or he has the option to submit a new application, presumably somewhat amended to take account of the reason for refusal.

Members of the Planning Control Committee are not professional planners. They are elected District Council members. They are heavily dependent on guidance from planning professionals to make their decisions. Planning law is complex, and even the council’s own planning officers sometimes need to call in specialist advice. However, they are attuned to local need and I am sure they will arrive at the right decision as long as they are in possession of all the arguments for and against the application.

Garden Waste Bins


Most of you will be aware of the new charging regime for garden waste bins being introduced this year. Removal of household waste remains a statutory obligation for the Council, and not one that it may charge for. This includes food waste which will be collected weekly from food caddies to be provided. While this will mean an additional container, the alternative would be to allow food waste to be put in the ‘residual waste’ (i.e. purple) bins. Although this would have saved money, it was considered a worse option from an environmental point of view and was rejected. The new caddies will be 23l in capacity, enough for a week, so considerably bigger than the old ones, which are at most 4l.

Householders who pay for garden waste bins will be able to continue to use them for food waste, but with a fortnightly collection, and leave their new caddy unused. Bonfires are allowed, provided they do not create a nuisance, which can reduce garden waste; householders may have more than one brown bin (at £40 pa each) or can share.

Forthcoming NHDC meetings


The meeting of the NHDC Cabinet on 21st January is expected to review the revenue budget and capital spending programme for the next civic year; these items will be referred to full Council on 8 February 2018.

Both these meetings are open to members of the public. Please check the NHDC website for details of the location for each meeting as the District Council offices in Gernon Road are currently out of action. The office refurbishment is expected to be finished by the end of the first quarter.

Enhanced provision for the homeless


NHDC remains responsible for homelessness, even though it no longer owns any housing stock having transferred its former stock to North Herts Homes in 2004.

Although homelessness in North Herts is very low (at the last count under five families), for those affected it can be devastating, and NHDC has a number of housing officers who help avoid homelessness and provide assistance to those affected. Currently, in some cases, families can end up being housed in temporary accommodation in adjacent areas. The Homelessness Reduction Act 2017, which comes into force in April 2018, is likely to increase the load on NHDC who are actively considering establishing a Housing Company that will own residential accommodation to be used for temporary accommodation.

I would like to take this opportunity to wish you all a Happy New Year and my best wishes for 2018.

New Contract for Waste Collection

NHDC is progressing with the new contract for the household waste collection service, jointly with East Herts. The winning bidder was a company called Urbaser who, while new to North Herts are the third largest environmental services provider across Europe. The contract for basic waste collection has been agreed with a more minor part of the contract to be signed. The contract represents a significant saving for Council Tax payers. It is expected that most operatives will transfer their employment from Veolia.

There has been a lot of discussion about the decision of the Council to charge £40 per bin per year for garden waste collection from the 2018 civic year. Residents will be able to share a bin (and its cost) with a neighbour when the volume of garden waste produced does not warrant paying for a whole bin, and can also have more than one bin. The charge for brown bin collection is not expected to fully offset the cost of collection, but will help to reduce the serious revenue deficit NHDC has, with savings of £4.2m per year targeted by 202122.

Food waste will be collected from new, larger, caddies weekly: an improvement in the level of service compared to today. Home composting is a very green alternative to paying for brown bin collection. The Hertfordshire WasteAware Partnership provides home compost bins to Hertfordshire residents at subsidized prices. To order a compost bin call 0844 571 4444 or visit www.herts.getcomposting.com.

NHDC Local Plan - Examination


The Examination in Public of the Local Plan started on the 13th November, the Inspector is Simon Berkeley. The first couple of weeks focus on strategic matters, such as the duty of NHDC to cooperate with adjoining authorities to take housing that they themselves cannot deliver (this especially applies to Luton), and then on the Countryside and Green Belt, the housing mix and the spatial distribution of new housing. Evidence is on the deliverability of the plan and the \‘high level\’ issues: i.e. without any reference to individual sites or the allocations to them.

The allocations to individual sites will be examined in Week 6 of the enquiry, the sites around Knebworth specifically being examined on the morning of Monday 26th February. These sessions are all open to the public and are held in the Icknield Centre, Icknield Way in Letchworth. Full details are on NHDC’s website.

Merry Christmas


May I take this opportunity to wish you all a very Merry Christmas and a Happy New Year. Subscriptions for the Parish News become due again this month. Please encourage your neighbours to subscribe to this valuable resource, the only one of its kind for the village of Knebworth.